Privacy Policy

Effective Date: April 5, 2024

Welcome to www.actexecutivecoaching.com (the "Site"), operated by ACT Executive Coaching, LLC ("we," "us," or "our"). We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact:

Jennifer deCoste
Privacy Officer
Email: jennifer@actexecutivecoaching.com
Phone: (336) 260-0533
Address: 3619 Redfield Drive, Greensboro, NC 27410

Purpose of This Policy

This Privacy Policy outlines:

  • The types of personal data we collect

  • How we use and share your information

  • Your rights regarding your personal data

  • Our data retention and protection practices

This policy applies in conjunction with our Terms and Conditions.

Consent

By using our Site, you consent to the terms of this Privacy Policy and agree to the collection and use of your information as described herein.

Information We Collect

We collect personal information that you voluntarily provide to us, including:

  • Contact Information: Name, email address, phone number

  • Professional Details: Job title, organization

  • Other Information: Any additional details you choose to provide through our contact forms or email communications

We also collect non-personal information automatically, such as:

  • Technical Data: IP address, browser type, operating system

  • Usage Data: Pages visited, time spent on the Site, referral sources

How We Use Your Information

We use the collected information to:

  • Respond to your inquiries and provide coaching services

  • Send newsletters and updates (with your consent)

  • Improve our website and services

  • Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Employees: Authorized personnel who need access to perform their duties

  • Legal Authorities: When required by law or to protect our rights

  • Business Transfers: In the event of a merger, acquisition, or sale of assets

Data Retention

We retain your personal data for a period of three years unless a longer retention period is required or permitted by law. You will be notified if your data is kept beyond this period.

Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption: TLS protocol version 1.2 or higher with a minimum of 128-bit encryption for data in transit; AES-256 for data at rest

  • Firewalls: Network architecture protected by firewalls

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information promptly.

Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you

  • Correction: Request correction of inaccurate or incomplete data

  • Deletion: Request deletion of your personal data

  • Objection: Object to the processing of your data in certain circumstances

To exercise these rights, please contact our Privacy Officer using the contact information provided above.

Do Not Track Signals

Our Site does not respond to Do Not Track ("DNT") signals. We do not track users across third-party websites and, therefore, do not alter our data collection and usage practices upon receiving DNT signals.

Opt-Out Options

You may opt out of receiving marketing communications from us by:

  • Clicking the "Unsubscribe" link in our emails

  • Contacting us directly to request removal from our mailing list

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the "Effective Date" at the top of this policy. We encourage you to review this policy periodically.